Computer Network Analysis in Knowledge Sharing

Abstract

In this study, the main aim was to investigate the effectiveness of computer network analysis relative to the practice of knowledge sharing. Findings indicated that the use of a knowledge network analysis (KNA) approach exhibits reliability in terms of identifying knowledge sharing bottlenecks. In particular, the inference arose from the fact that the same bottlenecks portrayed at the organization were supported by findings from observations and interviews. However, the critical observation was that KNA is more focused on symptoms, rather than the underlying causes of prevailing outcomes.