Evaluating the Efficacy of Using Computerized Shifting Information Systems (NCSIS) in organizations – Towards Effective and Computer Technology-Based Administration

Abstract

Shifts involve a change in duty performance from one member to another, and they reflect a routine and essential process. Traditionally, the preparation of shifts has relied on paper records. However, these records exhibit some drawbacks. For example, they are inefficient and also consume a lot of time. In the wake of technological evolution, developments in the healthcare industry have seen shifting information systems gain growing application. This study seeks to evaluate the efficacy and effectiveness of employing nursing shift information systems, targeting the surgical wards in the workplace. Specific groups that the study targets include associate unit managers, unit managers, practitioners, doctors such as student doctors, interns, resident doctors, and senior consultants, and preoperative, surgical, and operating room. Also, the study targets allied health professionals that include dietitians, occupational therapists, pharmacists, physiotherapists, podiatrists, and speech pathologists. Besides, groups that might benefit from the study include porters, volunteers, ward clerks, clinicians, and patient service assistants.